Zaploom · AI agents

AI That Actually Understands

Deploy assistants that cite approved sources, respect escalation paths, and improve weekly—without turning your ops team into a prompt engineering guild.

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Channels

WhatsAppSMSRCSEmail

Resolution rate

85%

Documented deflection on Tier-1 intents once guardrails, KB grounding, and handoffs are tuned.

Availability

24/7

Always-on coverage across messaging channels with optional voice continuity when campaigns spike.

Feature highlights

Operational AI that stays on-policy

Blend frontier models with your narratives, languages, and compliance requirements so automation amplifies humans instead of replacing nuance.

Multi-LLM support

Bring GPT, Claude, Gemini, Llama, or your hosted weights—swap models per workflow without rewriting prompts.

Knowledge base training

Ground responses in PDFs, hubs, and FAQs with freshness checks so agents trust every AI suggestion.

Human handoff

Intent thresholds route VIPs or frustrated users to humans with full transcripts and suggested replies.

Sentiment analysis

Spot churn risk early with live tone scoring across WhatsApp voice notes and text threads alike.

Voice agents

Extend the same policies to telephony and WhatsApp voice with reusable scripts and guardrails.

70+ languages

Serve localized journeys end-to-end—RTL layouts, translation memories, and agent assist stay aligned.

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Launch AI agents your compliance team can endorse

Launch unified messaging in days with templates, automation, and analytics included.

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