Zaploom · automations

Automate Without Code

Compose branching journeys that span bots, humans, and backend systems—complete with observability, retries, and guardrails your auditors expect.

Channels

WhatsAppSMSRCSEmail

Queries resolved automatically

70%

Blend AI agents and deterministic flows so repetitive intents close before an agent ever joins.

Developer dependency

Zero

Business teams launch updates weekly while engineers focus on integrations—not ticket queues.

Feature highlights

Journeys operators can trust

Visual builders stay synchronized with schema-backed APIs so marketing experiments never orphan engineering workflows.

Drag-and-drop workflow builder

Citizen automators compose journeys visually while engineers retain APIs for advanced extensions.

Cross-channel triggers

Kick off flows from inbound WhatsApp keywords, SMS opt-ins, webhook events, or CRM updates simultaneously.

Conditional logic

Branch on properties, sentiment scores, or inventory signals without maintaining brittle spreadsheets.

Time delays

Cadence nurtures with business-hour-aware waits that pause during silent periods automatically.

Webhook actions

POST updates to ERPs, CDPs, or ticketing tools with signed payloads and replay tooling.

Template variables

Reuse WhatsApp-approved templates with merge tags validated before runtime sends fire.

Launch unified messaging in days with templates, automation, and analytics included.