Zaploom · commerce

Sell Inside the Chat

Turn conversations into carts with Flows, catalogs, and payments embedded directly inside WhatsApp-first journeys.

Channels

WhatsAppSMSRCSEmail

Cart recovery rate

20%

Lift measured after pairing proactive Flow reminders with agent-assisted upsells.

Checkout completion

3×

Compared to redirect-heavy mobile sites when buyers stay inside guided WhatsApp threads.

Feature highlights

Transactional messaging without friction

Commerce teams launch curated storefront moments while finance retains PSP controls and audit trails.

WhatsApp Flows

Guide shoppers through native Flow screens for surveys, bookings, and qualification without leaving chat.

Product catalogs

Sync PDPs, pricing tiers, and inventory guardrails so recommendations stay accurate mid-conversation.

In-chat payments

Collect Razorpay or Stripe checkouts with receipts and reconciliation hooks mapped to orders.

COD forms

Capture cash-on-delivery details with validation rules that sync straight to fulfillment APIs.

Order tracking

Broadcast proactive shipment updates and let buyers ask natural-language questions about ETA.

Cart recovery

Trigger contextual nudges when carts stall, pairing incentives with consent-aware frequency caps.

Launch unified messaging in days with templates, automation, and analytics included.