ZaploombybeenaIT Solutions
Zaploom · omnichannel messaging

One platform for WhatsApp and SMS, powered by AI.

Zaploom unifies multi-channel messaging, AI automation, and analytics so your team responds faster and stays compliant.

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Channels
WhatsAppSMS

AI features available

0+

Built for teams who live in the inbox

WhatsApp & SMS — powered by Meta Cloud API, Sinch, and Anthropic Claude AI

Built around three product pillars

Everything you need to run WhatsApp and SMS communication at scale — from inbox to analytics.

Grow Revenue
Turn broadcasts and concierge chats into attributed pipeline with template-backed campaigns and AI copy generation.
WhatsApp + SMS campaigns
Automate at Scale
Coordinate AI chatbots, human agents, and workflows — with smart handoff when conversations need a personal touch.
25+ AI features
Delight Customers
Meet customers on WhatsApp and SMS with AI-powered auto-replies, sentiment detection, and context that travels across channels.
Multi-channel inbox

Everything your team needs in one workspace

Explore how Zaploom replaces stitched-together tools with a single platform for every customer conversation.

Unified inbox for WhatsApp & SMS

Route all customer conversations into a single, intelligent timeline — with assignments, SLAs, and AI assistance built in.

  • WhatsApp + SMS in one view
  • Team assignment & collision prevention
  • AI auto-reply & smart compose
  • Real-time sentiment detection
  • SLA tracking & priority queues
Inbox4
S
Sarah M.2m

Hi, I'd like to know about my order status

J
James P.8m

Can you send me the invoice?

P
Priya K.24m

Thank you so much! Great service.

C
Carlos D.1h

I need to return an item

Type a message...
Pricing

Plans that scale with your messaging volume

Credit-based billing — pay for what you use across messaging and AI.

Starter
For small teams
£59/ month
  • 1,000 message credits / mo
  • 500 AI credits / mo
  • 100 SMS credits / mo
  • Up to 5 team members
  • WhatsApp + SMS channels
  • AI auto-reply & sentiment
  • Template library
Get started
Most popular
Professional
For growing teams
£149/ month
  • 5,000 message credits / mo
  • 3,000 AI credits / mo
  • 500 SMS credits / mo
  • Up to 25 team members
  • All Starter features
  • AI agent + knowledge base
  • Campaign management
  • Automation workflows
Choose Professional
Enterprise
For large organizations
£299/ month
  • 25,000 message credits / mo
  • 15,000 AI credits / mo
  • 2,500 SMS credits / mo
  • Unlimited team members
  • All Professional features
  • 25+ AI features
  • Lead scoring & insights
  • Priority support
Get started
ROI calculator

See how much you could save

Model staffing efficiency, vendor consolidation, and faster response times — tuned for WhatsApp-first programs.

Open free tools

What makes Zaploom different

A complete WhatsApp and SMS platform with AI built in from day one.

Platform highlights
Rotating product highlights
One inbox for WhatsApp and SMS with AI-powered auto-replies, sentiment detection, and smart compose.

Unified Inbox + AI

Frequently asked questions

Straight answers about channels, compliance, and how teams adopt Zaploom.

Ready to transform your business messaging?

Launch unified messaging in days with templates, automation, and analytics included.

Create your workspaceRequest a demo