Zaploom · omnichannel messaging

One platform for WhatsApp and SMS, powered by AI.

Zaploom unifies multi-channel messaging, AI automation, and analytics so your team responds faster and stays compliant.

Channels
WhatsAppSMS

Built for teams who live in the inbox

WhatsApp & SMS — powered by Meta Cloud API, Sinch, and Anthropic Claude AI

Built around three product pillars

Everything you need to run WhatsApp and SMS communication at scale — from inbox to analytics.

Grow Revenue
Reach opted-in customers with approved template campaigns, scheduled sends, and delivery and read tracking.
WhatsApp + SMS campaigns
Automate at Scale
Combine an AI chatbot, your team and no-code automations, with a handoff to a person when a customer asks for one.
Keyword-triggered automations
Delight Customers
Answer customers on WhatsApp and SMS from one shared inbox, with AI auto-replies, saved quick replies and full conversation history.
Multi-channel inbox

Everything your team needs in one workspace

Explore how Zaploom replaces stitched-together tools with a single platform for every customer conversation.

Unified inbox for WhatsApp & SMS

Bring customer conversations into one shared timeline, with assignments, labels, internal notes and an optional AI chatbot.

  • WhatsApp + SMS in one view
  • Assignment, labels & internal notes
  • AI chatbot auto-replies
  • Templates & saved quick replies
  • Greeting & away messages
Inbox4
S
Sarah M.2m

Hi, I'd like to know about my order status

J
James P.8m

Can you send me the invoice?

P
Priya K.24m

Thank you so much! Great service.

C
Carlos D.1h

I need to return an item

Type a message...
Pricing

Plans that scale with your messaging volume

Credit-based billing — pay for what you use across messaging and AI.

Starter
For small teams
£59/ month
  • 1,000 message credits / mo
  • 500 AI credits / mo
  • 100 SMS credits / mo
  • Up to 5 team members
  • WhatsApp + SMS channels
  • AI chatbot auto-replies
  • Template library
Most popular
Professional
For growing teams
£149/ month
  • 5,000 message credits / mo
  • 3,000 AI credits / mo
  • 500 SMS credits / mo
  • Up to 25 team members
  • All Starter features
  • AI chatbot knowledge files
  • Campaign management
  • Automation workflows
Enterprise
For large organizations
£299/ month
  • 25,000 message credits / mo
  • 15,000 AI credits / mo
  • 2,500 SMS credits / mo
  • Unlimited team members
  • All Professional features
  • Priority support
ROI calculator

See how much you could save

Model staffing efficiency, vendor consolidation, and faster response times — tuned for WhatsApp-first programs.

Open free tools

What makes Zaploom different

A complete WhatsApp and SMS platform with AI built in from day one.

Platform highlights
Rotating product highlights
One inbox for WhatsApp and SMS with assignments, notes, quick replies and AI chatbot auto-replies.

Unified Inbox + AI

Frequently asked questions

Straight answers about channels, compliance, and how teams adopt Zaploom.

Ready to transform your business messaging?

Launch unified messaging in days with templates, automation, and analytics included.