Solutions · E-commerce

Order updates and offers on WhatsApp.

Send order updates and promotions with approved templates, and answer shopper questions from one shared inbox.

Channels

WhatsAppSMS

Built with

Templates + automations

Approved templates for outbound messages, automations for replies.

Opt-out handling

Automatic

Customers who reply STOP stop receiving campaigns.

Use cases

Built for online stores

Keep customers informed and answer them where they already chat.

Promotions

Send approved marketing templates to opted-in shoppers, chosen by tag or saved segment.

Order updates

Send shipped and delivered updates as utility templates, triggered from your own system through the API.

Product questions

Answer questions in the inbox, or let the AI chatbot answer from your product FAQ.

Links and buttons

Add website and call buttons to templates so shoppers can go straight to a product page.

Repeat customers

Tag loyal customers and route their chats to the right teammate.

Sales events

Schedule a campaign for the start of a sale and track delivery and reads.

Live preview

Spin up templates, automations, and analytics tuned for your workflows — most teams launch a pilot in under two weeks.

Connect your WhatsApp number and send your first campaign.