Solutions · Hospitality

Guest-ready messaging from booking to checkout.

Confirm reservations, streamline arrivals, power room service, and capture feedback — all inside WhatsApp threads guests already use.

Channels

WhatsAppSMSRCSEmail

Upsell attach rate

+19%

Incremental ancillary revenue when post-booking offers route through WhatsApp journeys.

Guest satisfaction

4.8★

Average post-stay rating where proactive messaging resolves requests before they escalate.

Use cases

Hospitality-grade experiences at scale

Blend automation with human warmth using multilingual templates and property-specific branding.

Booking confirmations

Instant confirmations with upsell pathways for upgrades, airport transfers, or spa slots.

Check-in / check-out

Digital keys, baggage timing, and express departure prompts reduce lobby friction.

Room service

Menus, dietary notes, and order status updates sync with POS and kitchen display systems.

Guest feedback

Post-stay surveys and issue triage capture sentiment while routing complaints to duty managers.

Concierge requests

Restaurant reservations, tours, and transport booked through AI-assisted workflows with human approval.

Loyalty moments

Celebrate birthdays and milestones with personalized offers tied to guest profiles.

Live preview

Spin up templates, automations, and analytics tuned for your workflows — most teams launch a pilot in under two weeks.

Unify PMS, CRM, and service workflows behind one conversational layer.