ZaploombybeenaIT Solutions
Security · Zaploom

Enterprise-Grade Security

Protect conversations, metadata, and integrations with encryption, rigorous access controls, and compliance programs designed for global deployments.

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Channels
WhatsAppSMSRCSEmail
Compliance posture

Badges teams ask for during procurement

Documentation packs include control mappings, subprocessors, and answers to standard vendor questionnaires.

GDPR
Data processing agreements & regional controls
SOC 2 Type II
Annual audits covering trust services criteria
HIPAA-ready
Administrative & technical safeguards for PHI workflows
ISO 27001
Aligned ISMS practices across engineering & ops
Platform safeguards

Defense in depth across every layer

From encryption to incident response, Zaploom mirrors how regulated enterprises secure omnichannel programs.

Encryption everywhere
TLS 1.2+ for every hop, envelope encryption for secrets, and customer-managed keys available on Enterprise.
  • End-to-end control for regulated payloads
  • Encryption at rest on primary stores
  • Hardware-backed key custody options
Data residency
Choose processing regions that mirror customer policy — EU, US, and expansion footprints on roadmap.
  • Configurable routing tables
  • Dedicated VPC options
  • Data processing agreements per locale
Access controls
Least-privilege defaults with SSO, SCIM, and step-up MFA for privileged actions.
  • Granular RBAC across workspaces
  • Enterprise SSO & SAML
  • Mandatory 2FA enforcement
Infrastructure resilience
Multi-AZ deployments on AWS & GCP with automated scaling and observability baked in.
  • Auto-scaling messaging workers
  • Cross-region failover drills
  • Targeted 99.99% uptime for core APIs
Security practices
Continuous assurance through pen tests, scanning, and tabletop exercises with executive stakeholders.
  • Annual third-party penetration tests
  • Weekly vulnerability scanning
  • Documented incident response playbooks
Operational isolation
Tenant-aware networking, secrets rotation, and deterministic deployment pipelines reduce blast radius.
  • Immutable infrastructure releases
  • Secrets vault integrations
  • Segregated staging sandboxes
Review developer security docs

Customer trust

Need a custom security review?

Our field security engineers join architecture sessions, red-team findings reviews, and procurement diligence calls.

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Security isn’t a checkbox — it’s continuous assurance

Layer RBAC, encryption, and monitoring without slowing teams down.

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